What is a VoIP Business Phone System?

VoIP, Voice over Internet Protocol, is a technology that allows you to make telephone calls over the internet. VoIP has been around since the early 1990s when it was first deployed in France. While VoIP is not new, many businesses still do not know much about this technology. You can also hear VoIP referred to as a Hosted Phone System or a Cloud Business Phone System. Let’s explore what VoIP is and how it can enhance communications for your company.

What is VoIP?

VoIP is a technology that allows users to make telephone calls using the internet, instead of through traditional phone lines. It’s easy to use and can be used on any device with an internet connection, including laptops, tablets, and smartphones.

How Does VoIP Work?

VoIP works by taking advantage of the audio-video streaming capabilities of a broadband connection, which transmits your voice as an analog signal. This analog signal is then converted into binary code and sent through the internet as packets of data. When this digital information reaches its destination, it is reconverted back into an audible sound wave so that you can hear what has been transmitted across the network.

Benefits and Features of VoIP. 

VOIP has many features and benefits, like access to lower monthly pricing, enhanced phone features for no additional charge, and call volume dashboards and analytics. It offers the convenience to answer calls away from the office, while working remote, or on the go. The VoIP service is accessible via desktop, iOS/Android application, or desk phone. Features typically include unlimited local and long-distance calling within the same country, video conferencing, automated attendants, eFax, custom analytics, automated call routing, call blocking, business text messaging, and tons of other features that ultimately give you greater control over your phone system.

With so many VoIP vendors offering their own cloud phone service, it’s a challenge to identify which solution will best serve your needs. A solution that will also suit the needs of your team and clients, while getting the best bargain. Our goal is to ensure businesses utilize the best technologies to start, grow, and scale their businesses.

We can help you find the best VoIP solution for your needs. Don’t hesitate to contact us if you’re looking for expert advice from industry professionals for any of your phone or internet service needs. Our experts are just a call away!

Schedule a free 30-minute consultation with our team to see how VoIP can provide value for your business!